FAQ -
FAQ -
- Every work of art sold will be accompanied by a certificate of authenticity.​
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- Shipping is free throughout Canada.
-Taxes will be added to the purchase.
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- A 15% reduction will be offered with the purchase of two paintings and a 20% for any additional purchase if the acquisition is made in the same year.
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- For any percentage discount, you must contact me in private -otherwise it will not apply.
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- For special orders, a 25% deposit will be required. A follow-up with photos of the various stages of development of the work will be done with the client, allowing modifications to ensure his satisfaction. The refund agreement is the same as for any other work. (See below).​​
- In the United States and internationally, fees are calculated based on weight, size of the artwork, and the shipping method chosen. These additional fees will be communicated to you prior to shipping for your approval.
- We undertake to deliver your purchases to you within a reasonable time, subject to the availability of carriers, who are solely responsible for the delivery of the products purchased or according to the additional insurance you decide to take out. The risk of loss and title to the goods pass to you when they are handed over to the carrier. For goods that must cross an international border, this is then transferred at customs clearance.
- In the event that a customer demonstrates dissatisfaction, an exchange or return will then be proposed following the consent of our customer service. However, the shipping costs would be inherent to the customer . The exchange or refund will be made when the work is in the hands of the artist and the latter notes its perfect condition. In all cases, the customer may not exceed a period of more than one week to submit his request.
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- A pick-up arrangement or personal delivery, depending on your proximity, can be discussed - the shipping point is located in St-Philippe on the south shore of Montreal.
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*For any other questions, you can call 438-887-1109 or write to monique.boudreau01@gmail.com
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